Your Privacy Matters
Privacy Policy
Last updated: May 31, 2026
Blanche Neige Laser ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
When you contact us or book an appointment, we may collect your name, phone number, email address, and details about the services you are interested in.
When you visit our website, we automatically collect limited technical information — such as your browser type, device, and the pages you view — through cookies and analytics tools.
2. How We Use Your Information
We use your information to provide and manage treatments and bookings, respond to your inquiries, send appointment reminders and service updates, improve our website and services, and meet our legal obligations.
3. Bookings & Third-Party Services
Online bookings are processed through Fresha, our booking platform. Information you enter to book an appointment is handled by Fresha under its own privacy policy.
We use Google Analytics to understand how visitors use our site. These third-party providers process data under their own privacy policies.
4. Cookies & Analytics
Our site uses cookies and Google Analytics to measure traffic and improve your experience. You can disable cookies in your browser settings, though some features of the site may not work as intended.
5. Disclosure of Information
We do not sell your personal information. We share it only with service providers who help us operate (such as our booking platform), or where required or permitted by law.
6. Data Retention
We keep personal information only as long as necessary for the purposes for which it was collected, or as required by law.
7. Your Rights
You may request access to or correction of the personal information we hold about you, or withdraw your consent, at any time. We will respond as required by applicable privacy law.
8. Security
We take reasonable physical, technical, and organizational measures to protect your personal information against loss, theft, and unauthorized access.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
11. Contact Us
If you have questions about this policy or the personal information we hold, contact us at hello@blancheneigelaser.com or (672) 515-2428, or visit us at 3764 Hastings St, Burnaby, BC, Canada V5C 2H5.